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Udemy – ServiceNow IT Operations Management(ITOM) 2024-10

Udemy – ServiceNow IT Operations Management(ITOM) 2024-10

Published on: 2024-11-09 21:01:50

Categories: 28

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Description

ServiceNow IT Operations Management (ITOM) course. This comprehensive training course, with an approximate duration of 20-25 hours, will help you fully understand all important aspects of IT Operations Management (ITOM) and gain hands-on experience with real scenarios. At first, the course starts with basic concepts and for 1-2 hours introduces ITOM, its importance and its place in IT service management. Then, 2-3 hours will be devoted to important modules such as Discovery and Service Mapping so that you learn how to identify and track assets and services in your IT environment.

Event Management and Operational Intelligence also take about 2-3 hours and focus on configuring alerts and using machine learning to detect anomalies in IT operations. Also, 1-2 hours will be devoted to Cloud Management, Orchestration and Automation techniques. At the end of the course, 1-2 hours will be devoted to best practices, case studies, and real-world applications. Optional labs or practice tests are also intended to reinforce hands-on learning.

What you will learn in the ServiceNow IT Operations Management (ITOM) course:

  • Introduction of ITOM and its importance
  • ServiceNow ITOM architecture
  • Discovery و Service Mapping
  • Event Management
  • Operational Intelligence
  • Cloud Management و Orchestration
  • Best practices for implementing ITOM
  • Case study and real examples

This course is suitable for people who:

  • ServiceNow administrators and developers
  • ITSM professionals

Characteristics of the ServiceNow IT Operations Management (ITOM) course

Course headings

 ServiceNow IT Operations Management(ITOM) ServiceNow IT Operations Management(ITOM)

ServiceNow IT Operations Management (ITOM) course prerequisites

  • Basic Understanding of ITSM (IT Service Management)
  • Familiarity with ServiceNow
  • Understanding of IT Infrastructure
  • No Prior Coding Experience Required

Course images

ServiceNow IT Operations Management(ITOM)

Sample video of the course

Installation guide

After Extract, view with your favorite Player.

Subtitle: None

Quality: 720p

download link

Download part 1 – 2 GB

Download part 2 – 2 GB

Download part 3 – 2 GB

Download part 4 – 2 GB

Download part 5 – 2 GB

Download part 6 – 524 MB

File(s) password: www.downloadly.ir

File size

10.5 GB

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