Udemy – ServiceNow Administration: A Comprehensive Guide 2024-10
Published on: 2024-12-02 19:46:51
Categories: 28
Description
ServiceNow Administration: A Comprehensive Guide course. This comprehensive course will turn you into a ServiceNow expert. Focusing on practical skills, you’ll go beyond theory and learn how to optimize IT services. With hands-on exercises and real-world scenarios, you’ll gain the knowledge and confidence to use ServiceNow’s full potential.
What you will learn in the ServiceNow Administration: A Comprehensive Guide course
- Mastery of the ServiceNow platform: Deep understanding of ServiceNow core concepts, architecture and navigation.
- User Interface Customization: Tailor the ServiceNow user interface to your specific needs, including customizing forms, banners, lists, and dashboards.
- Manage users and groups: Efficiently manage user access, roles, and permissions to secure your ServiceNow instance.
- Catalog Service Setup: Create and manage a robust catalog service to empower end users to automate IT requests.
- Using knowledge management: Creating and maintaining a centralized knowledge base to improve problem solving and knowledge sharing.
- Setting the Service Level Agreement (SLA): Setting service level expectations and tracking performance metrics.
- Automate workflows with business rules and scripting: Automate tasks and streamline processes using ServiceNow’s scripting capabilities.
- Create reports and dashboards: Generate insightful reports and dashboards to monitor key performance indicators.
- Preparing for ServiceNow certification: acquiring the necessary knowledge and skills to pass the ServiceNow system administrator certification exam.
This course is suitable for people who
- IT professionals are looking to upgrade their skills and advance their careers.
- ServiceNow administrators who want to deepen their knowledge and expertise.
- IT professionals new to ServiceNow who want to get up to speed quickly.
Course details ServiceNow Administration: A Comprehensive Guide
- Publisher: Udemy
- Instructor: ITLIFECLUB Learning
- Training level: beginner to advanced
- Training duration: 3 hours and 27 minutes
- Number of courses: 65
Course headings
ServiceNow Administration Course Prerequisites: A Comprehensive Guide
- No prior technical experience is required to take this course
- Basic understanding of IT concepts
- Willigness to learn
- Whether you’re a seasoned IT professional or a beginner, this course will provide you with the knowledge and skills you need to succeed with ServiceNow
Course images
Sample video of the course
Installation guide
After Extract, view with your favorite Player.
Subtitle: None
Quality: 1080p
download link
Download file – 854 MB
File(s) password: www.downloadly.ir
File size
854 MB
Leave a Comment (Please sign to comment)
