Udemy – Jira for Beginners 2024|Real Examples, Best Practices & Tips 2024-10

Published on: 2024-11-17 16:27:56

Categories: 28

Description

Jira for Beginners Course 2024 | Real Examples, Best Practices & Tips. This comprehensive course is specifically designed for beginners who want to unlock the full potential of Jira, the leading project management tool developed by Atlassian. No previous experience is required and this course is an ideal starting point for IT professionals, project managers and business users. In this practical course, you will learn:

Everything from scratch: Build a solid foundation in Jira’s user interface and features.
Creating a new project: A step-by-step guide to setting up an IT service portal project tailored to your organization.
Workflow Customization: Develop distinct workflows for service requests, access requests, and asset management.
Create issue types and request types: Configure issue types and request types to effectively manage different types of work.
Setting SLAs: Enforcing service level agreements to ensure prompt response and resolution of support requests.
Automate: Streamline your processes by setting up automation for repetitive tasks and transitions.
Create Page Layouts: Develop custom pages to create, edit, and view issues tailored to your workflow.
Create a dashboard: Create a dashboard to effectively track and manage your tickets and service requests.
Manage Permissions and Roles: Set user permissions and roles to control access in your project.

At the end of this course, you will have a fully functional IT service portal that you can adapt and implement in your organization.

What you will learn in the course Jira for Beginners 2024 | Real Examples Best Practices & Tips

Navigate Jira’s user interface and create projects from scratch
Customize workflows, issue types and pages to manage IT services
Implement automation and SLAs to streamline project workflows
Building a functional IT service portal and tracking tickets with a dashboard
Manage permissions, notifications and roles to control project access

This course is suitable for people who

Beginners who want to learn Jira from scratch, with no prior experience required.
IT professionals and service desk teams who want to implement or improve their Jira service projects.
Project managers looking to streamline workflow and efficiently manage tasks using Jira.
Anyone who wants to learn practical, real-world Jira skills to increase productivity in their organization.