Udemy – Introduction to Salesforce: A Practical Guide 2024-8

Description

Course Introduction to Salesforce: A Practical Guide. Want to learn Salesforce? You have come to the right place! This course will be a practical introduction to the most widely used CRM software in the world. The best way to learn is to practice. Instead of getting lost in a pile of comprehensive documentation and boring slide tutorials, you’ll learn Salesforce on a hands-on sales journey. This course consists of four modules, each of which builds on the previous module:

• In the first module, we learn about what Salesforce is and what it is used for.
• In the second module, we’ll be introduced to the Salesforce Lightning user interface and learn how to navigate the platform. You will be introduced to the basic building blocks of Salesforce, such as applications, objects, records, and fields.
• In the third module, we’ll explore how Salesforce works by going through a simple, hands-on sales journey, selling a service to an imaginary customer.
• In the fourth module, we will go one step further with customization. We’ll add automation to the standard sales journey by configuring some new functionality on top of it.

Start your Salesforce journey here and build your skills from the ground up!

What you will learn in Introduction to Salesforce: A Practical Guide

• What is Salesforce?
• How to use the Salesforce Lightning UI
• Understanding the concepts and features of the Salesforce platform
• Experience a hands-on sales process in Salesforce
• Create a basic Salesforce customization using a custom object, layout, and flow

This course is suitable for people who

• Beginner Salesforce users who want to get started.
• CRM and sales professionals who are not familiar with Salesforce.
• IT decision makers considering various customer relationship management options.

Course specifications Introduction to Salesforce: A Practical Guide

• Publisher:  Udemy
• Lecturer: Igor Vrabec
• Training level: beginner to advanced
• Training duration: 1 hour and 39 minutes
• Number of courses: 25

Course headings

Introduction to Salesforce: A Practical Guide course prerequisites

• There are no prerequisites for this course. If you want to learn about Salesforce, this is the right place to start!

Course images

Sample video of the course

download link

Download file – 394 MB

File(s) password: www.downloadly.ir

File size

394 MB