Udemy – Apple Certified Support Professional macOS 11 2024-8

Description

Apple Certified Support Professional macOS 11 course. This course is designed to assess participants’ complete mastery of the macOS operating system and its core functions. By attending this course, individuals will acquire the skills necessary to configure essential macOS services, perform basic troubleshooting, and effectively support multiple users. Perfect for technical support professionals, technical coordinators, and power users, this course covers comprehensive aspects of macOS including system configuration, network administration, and user support. Participants will learn how to effectively manage macOS environments and troubleshoot technical issues, thereby enhancing their ability to provide quality support. This certification demonstrates proficiency in managing macOS systems and is essential for those working in technical support or network administration for Mac users.

What you will learn

• Deep understanding of macOS: You will learn about the architecture of macOS, its main components and the differences between different versions and updates.
• System Configuration: You will learn how to configure system settings, manage user accounts and permissions, set up and configure network connections, and install and update software.
• macOS Security: Increase system security by implementing and managing macOS security features such as firewalls, privacy settings, and FileVault encryption.
• Troubleshooting and Repair: You’ll gain the ability to diagnose and resolve common macOS problems using the system’s built-in diagnostic and utility tools, as well as perform system maintenance and repair operations.
• User Support: You provide high-quality support to macOS users by managing files, data, and user communication services, including email setup and troubleshooting.
• Network and Peripherals: You configure and troubleshoot network settings, set up file sharing and collaboration tools, and manage printers and other peripherals.
• Reporting and Integration: You’ll understand and interpret macOS system logs, integrate macOS with other operating systems and services, and prepare for the ACSP certification exam.
• Preparation for the ACSP exam: By acquiring the necessary knowledge and skills, you will prepare to pass the ACSP certification exam and confirm your expertise in supporting and managing macOS environments.

This course is suitable for people who

• Help Desk Professionals: People who are on the front lines of supporting macOS users.
• Technical Coordinators: People who are responsible for coordinating and supervising technical activities related to macOS.
• Power Users: People who are looking to increase their knowledge and skills in the field of macOS.
• IT Support Specialists: People who work in the field of IT infrastructure support, including macOS.
• Network Administrators: People who are responsible for managing networks and infrastructure related to macOS.

Specifications of Apple Certified Support Professional macOS 11 course

• Publisher:  Udemy
• Instructor:  Stone River eLearning
• Training level: beginner to advanced
• Training duration: 11 hours and 58 minutes
• Number of courses: 42

Course headings

 

Apple Certified Support Professional macOS 11 course prerequisites

Course images

Sample video of the course

download link

Download part 1 – 2 GB

Download part 2 – 2 GB

Download part 3 – 2 GB

Download part 4 – 2 GB

Download part 5 – 2 GB

Download part 6 – 2.34 GB

File(s) password: www.downloadly.ir

File size

17.3 GB