Udemy – AI-Driven Digital Collections for Lending Business

AI-Driven Digital Collection in the Lending Business.

This course dives deep into the emerging field of AI-powered digital collections within the lending and financial services industry. Whether you’re a banker, fintech professional, NBFC, or simply curious about how technology is reshaping debt collection, this course offers actionable insights, practical frameworks, and real-world applications.

What You Will Learn

• The evolution from traditional to digital collection strategies
• Common issues and inefficiencies in legacy collection systems
• Core concepts and key features of digital collections
• How digital and AI-driven tools help tackle top collection challenges
• Regulatory, technological, and data enablers behind this transformation
• A step-by-step walkthrough of a digital collection process flow
• Use of AI for segmentation, risk scoring, customer nudging & automation

Who this course is for:

• Professionals working in lending, NBFCs, fintechs, and banks
• Collection and recovery agents looking to upskill
• Credit risk and operations managers
• Digital transformation and product managers

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